FAQ

What are the fees?

Withdrawals:
Asset Withdrawal fee Minimum withdrawal amount
BTC 0.0001 BTC 0.001 BTC
BTC-LN 0.5% N/A
NZD 5 NZD 20 NZD
Trading:

The trading fee is 0.5% (included in your overall quote).

How can I deposit NZ dollars?

You can deposit via NZ bank transfer or Windcave Account2Account. There are no minimum transfer amounts.

On the application home page is a large ‘Deposits’ button. In the deposits screen select ‘New Zealand Dollar’.

How can I deposit Bitcoin?

You can deposit Bitcoin either via on-chain or via the Lightning Network. There are no minimum transfer amounts.

On the application home page is a large ‘Deposits’ button. In the deposits screen select ‘Bitcoin’ or ‘Bitcoin Lightning’.

How can I withdraw NZ dollars?

You can withdraw NZD via bank transfer.

On the application home page is a large ‘Withdrawals’ button. In the withdrawals screen select ‘New Zealand Dollar’.

How can I withdraw my Bitcoin?

For ease-of-use, we do offer a custodial service by default, meaning we can secure your Bitcoin for you. HOWEVER, you may also withdraw Bitcoin via standard Bitcoin address or a Lightning Network invoice.

On the application home page is a large ‘Withdrawals’ button. In the deposits screen select ‘Bitcoin’ or ‘Bitcoin Lightning’.

We encourage our customers to learn about and practice self-custody of their digital assets. (This is frequently referred to as “non-custodial”). To properly secure your assets, we recommend a hardware wallet or even multi-sig rather than a “hot wallet” in which your private keys sit on an internet-connected device (mobile, laptop, etc.).

Does Bitforge have a smartphone app?

Not yet, at this stage we have a mobile friendly web app.

Does Bitforge sell any cryptocurrencies other than Bitcoin?

No, we believe most alternative cryptocurrencies have major red flags including pre-mines (giving the founding team a large portion of the total tokens), pump and dump schemes where commercial promotion of a new token is designed to benefit VCs at the expense of retail buyers and centralization risk where a small group of insiders can modify the rules.